Most processes, be it for example the implementation of a new policy or a development project, usually have a few crucial turning points, which decide over the success or failures of these processes. These moments are of special interest because they allow us to learn and to improve future activities. Until very recently Net-Map was [...]
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Net-Map is an interview-based mapping tool that helps people understand, visualize, discuss, and improve situations in which many different actors influence outcomes. 



