How can you grow without becoming McDonalds?

Viv McWater’s blog is one of the places I go to for inspiration. And she got me again. This time with her thoughts about scaling talent, which means (as I understand) making the impact of talent felt on a level that is higher or bigger than the talented individual. She quotes Joel Spolsky comparing Big Macs and The Naked Chef and gives us this to think about:

  1. Some things need talent to do really well.
  2. It’s hard to scale talent.
  3. One way people try to scale talent is by having the talent create rules for the untalented to follow.
  4. The quality of the resulting product is very low.

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