The Power of Marrying Facilitation and Sector Expertise

Last week I talked with my colleagues from the IFCSumit Manchanda and Anja Robakowski-Van Stralen, and Amit Nag (Net-Map facilitator) who have used Net-Map to facilitate their political economy analysis in setting up Public Private Dialogues in developing countries. These are high level platforms, facilitating regular meetings and results oriented dialogues between public and private sectors actors. They help countries improve their business climate and government-private sector relations.

In our conversation we tried to distill the lessons learned from this experience and one thing really stood out: The power of bringing together technical expertise and good Net-Map facilitation skills. This doesn’t mean that a Net-Mapper has to be expert in each field they work in. Or that a technical expert is necessarily best placed to be the Net-Map facilitator. But if neither is the case, then bringing your technical colleague (ideally steeped in local knowledge too) into the room as co-facilitator or observer lifts your work to the next level. Because you, the Net-Mapper can bring out structural issues that have never been talked about before. You allow the group to look at complex pictures, seeing the trees and the forest at the same time.

The technical sector expert can then ask the questions they were never able to pinpoint, dig deeper, call out half-truths or omissions that the group might want to slip by you, remind the group of the history of the issue, nudge them to open up about conflicts and, most importantly, help you and the group figure out the meaning of what you see and what to do next.

Also, if the technical expert also happens to be your client, they will learn so much more and get so much more excited, when sitting at the table as the Net-Map is happening than by reading your report, which you had to condense, streamline and probably sanitize to fit public scrutiny and protect individuals. And they can take the insights from the mapping session right into the decisions they have to take about moving forward.

I am sure that even without ever being in a Net-Map session, you can share some experience about the tension or marriage (or marriage with tension?) between sector expertise and facilitation skills… What has been your experience with:

  • Facilitating processes without being a sector expert?
  • “Being facilitated” by a person who wasn’t an expert in your field?
  • Working in a Facilitator – Sector Expert team to facilitate difficult conversations?

 

(picture credit: migrationpolicy.org)

 

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