Maybe they get annoyed because you are more successful than you look

Cancer Survivor’s Artwork Travels the World as an Inspiration to Others

Someone who looks like you should not be invading our space (image by Cindy Faust)

I just had an interesting conversation with a friend about a very specific kind of uncomfortable interaction we experience as we move forward in our career and become more successful. And that’s the push-back you get for being more successful than you look. What do I mean? Well, she described a number of very impolite encounters as a younger looking African American woman (three status reducers in a row… wow – how lucky that she is also extremely bright and resilient). And I had to think of a friend who got into a leadership position in a large organization before growing any grey hair.

As long as you are among your supposed peers (in terms of external visual factors as in age, gender, race, social background) and filling a role that is similar to other people in this group, you might rarely experience these behaviors. People are decently nice to you, you feel like we have arrived in the 21st century, achievements are based on merit, not external factors… And then, all of a sudden, just as you are feeling like everything is going right professionally and you are moving from one success to the next, you get all these reactions from people that look and feel like racism, sexism, any kind of -ism and all they are saying is: “Someone who looks like you should not be here. We are people of status and success and what on earth do you think you are doing here.”

What I found interesting in this conversation was to understand that it is easy to go through experiences like this and completely misunderstand them: Instead of thinking: “How come that all of a sudden society has become much more backward and hostile than it was a few years ago?” You might be thinking (once you can let go of the pain and disappointment): “This pushback is a sign of my success – of the fact that I am moving far beyond what others would expect of someone who looks like me and that makes them nervous. They feel like I am getting in their space and are insecure, fearing what would happen if there was an invasion of their space of privilege by people who look like me.”

While the second thought also doesn’t change the fact that you are having annoying encounters, you can feel the power. And you are not a victim.

How my bad French made me a better facilitator

Let Your Magic Happen

I recently went on a mission to Cameroon, where one of my tasks was to facilitate a workshop with about 100 participants. Cameroon is a bilingual country – but that doesn’t mean all Cameroonians are bilingual. It rather means, there are some regions that are predominately francophone (the majority) and some that are anglophone (the rest). And, in my experience, in a room full of 100 people from all over the country, you have maybe 5-10 who prefer speaking English… and who are very used to working in French. Then you have about 90-95 who prefer speaking French… and who understand English better than if you were in a purely francophone country – but who have a strong preference for working in French.

My French on the other hand… well… I understand most of what people say. And I can survive very well. What I cannot do in French is sound clever. Or express delicate matters delicately. Or explain complex processes clearly, so that everyone can easily follow. You’ve guessed it: What I cannot do in French is facilitate a participatory workshop with 100 participants.

How on earth did that make me a better facilitator, you wonder?

Well, a facilitator is someone who provides structure and processes and then gets out of the way to let the magic happen. In the case of Cameroon, like in a lot of my work, we are working with local facilitators who are there not just for the workshops during out field visits but to support the project throughout implementation.

My typical approach to a workshop like this would be to be the lead facilitator and have the local facilitators facilitate small group work and other less challenging, less complex and less visible work. During this workshop however I did not hold a microphone or say a public word even once. I had prepared very well with our local facilitators, we knew what the process was, then I handed over to them and spent the day listening, observing, preparing flip charts, handing out post-its, checking in with the facilitators, feeling the room, keeping eye contact and trying to get out of the way to let the magic happen.

All the while the local facilitators had space to show their value, get visibility, develop contacts and prepare for the implementation work which started once we left.

From this experience I gained two insights:

  • Running the show and dancing on stage might not be the best idea for a visiting mission – even if we know the language well. Because it can easily send the message: The international team consists of superheroes, flown in to save the day. The local team is just second-best – you have to bear with them until the superheroes come back.
  • You are more likely to learn, adapt and innovate in a situation of scarcity and constraints than in a situation of abundance: If everything I wanted had been there (e.g. my perfect command of French) I would have done things like I always do them, without a second thought.

How about you, how have your limitations led you to do your work better?

(image credit: http://www.ourspiritedlife.com/)

Net-Map workshop in DC – May 1-2, 2015

Come summer and it is that time of the year to immerse into mapping your complex networks. The two day Net-Map workshop teaches you basic understanding of the method, with emphasis on learning by drawing your network.

Net-Map is an interview-based mapping tool that helps people understand, visualize, discuss, and improve situations in which many different actors influence outcomes. By creating Influence Network Maps, individuals and groups can clarify their own view of a situation, foster discussion, and develop a strategic approach to their networking activities.

We will also introduce some exciting innovations in the next workshop. Join the growing community of practice and I hope to see you at the workshop. The venue is George Washington University. Please sign up here.

Involuntarily airborne dog explains complexity

In a recent discussion on the marvelous Knowledge Management for Development email list, Ueli Scheuermeier recounted this great explanation of the difference between complicated and complex, which he had first heard from Irving Borwick:

“If you put a football on the penalty point and then have a guy kick it towards the goal, that is a complicated process whereby through the application of knowledge of physics etc. you can actually predict the trajectory of the football. But there are many variables that make it a rather complicated data-collection and calculation. But it’s still complicated not complex.
If, however, you put a dog there on the penalty point and a guy comes along and kicks it, you can never predict what will happen next. All you know is the general environment and the framework in which something will happen, but what exactly will happen you don’t know. That’s complexity. It usually comes up when living people (in this case an animal) and their decisions and reactions are involved and influence an outcome. When humans are involved, outcomes are never predictable. That’s complexity”.

Join us: Largest international Net-Mapper meeting ever!

Wouldn’t it be great if Net-Mappers from all over the world could share their experience, learn from each other, build a common knowledge-base and just hang out and enjoy each other’s company? You might be working with Net-Map in your university, organization, consulting practice and maybe you are the only one excited by the participatory drawing of networks. Or, maybe a lot of your colleagues are excited, but they all have no clue how it really works, so you always have to be (or look like) the expert who knows everything. I am sure you have some great stories, lessons and results to share and together we might find the answers to your questions.

We (that’s Eva Schiffer, Jennifer Hauck, Amit Nag, Paolo Brunello and our Net-Mapping friends) are planning to have the biggest international meeting of Net-Mappers at the next Sunbelt Conference of the International Network for Social Network Analysis in Brighton, UK (June 23rd to 28th, 2015). In addition to hosting one (or two) sessions which will be dedicated to applying network knowledge, we are planning to host a Net-Mapper get-together as informal side-event of the conference so that we can all get to know each other and each other’s work and start working together more closely.

We will discuss whatever questions are at the forefront of our minds. For me there are three things I am really curious about:

  • Learning more about all the great applications of the method to start having an extensive case collection.
  • Strategies for working together to make Net-Map interventions happen and grow the community of practice. This could lead to developing a database of international Net-Map consultants so if any of us wants to implement something that is bigger than one person, we know where to go.
  • Asking and answering questions about how to use and analyze Net-Map, moving the method forward and understanding it better.

To make this happen we need you. And you. And your net-mapping colleague too. If you are interested, please contact me directly. And submit an abstract for the Sunbelt Conference session on applying network knowledge.

Oh, and did I say that this is just the side-event? The main event is also pretty amazing. Sunbelt is the largest Social Network Analysis conference and it’s an great mix of the old gurus, the young geniuses, master’s students getting feedback for their half-done thesis, and everything in-between. Also, they have great hands-on introductory workshops on most of the common SNA software and approaches (including a Net-Map training) during the first two days of the conference. If you have never submitted an abstract to a conference and the task intimidates you, I am happy to talk you through it. And, surey, you can also come just as a participant, without presentation… but we would all be missing out, if you didn’t share your work. Looking forward to seeing you there!

Session on “Applying Network Knowledge” at the Sunbelt XXXV

by  at the Helmholtz Center for Environmental Research - UFZ / Department of Environmental Politics

Would you be interested in presenting your Net-Map work at the at the Sunbelt XXXV, Brighton, UK, June 23– June 28, 2015, the largest annual conference of Social Network Analysis, organized by the International Network for Social Network Analysis (INSNA)?

Our proposal for a session on “Applying Network Knowledge” during the Sunbelt XXXV has been accepted and we are encouraging people with interesting presentations on the subject to submit their abstracts (see conference website for details).

A bit more about the theme of the session:
Governance approaches for example in public health, education or policy making typically involve many actors from different domains who are not all connected by hierarchy and whose behavior cannot easily be mandated. Thus, successful governance approaches rely on networks of actors who collaborate and on the quality of their collaboration. To understand success factors or governance failures and to improve existing structures it is thus crucial to understand the underlying formal and informal social networks. In many cases Social Network Analysis (SNA) has been used to provide answers to these questions. This session contains presentations of cases that made use of SNA knowledge in divers situations, using participatory, learning oriented network mapping exercises.

If you are interested:

Contact Jennifer directly (jennifer.hauck@ufz.de) and tell her about your possible session.

Check the Sunbelt website for their call for abstracts, submit your abstract and indicate that you want to be part of the “Applying Network Knowledge” session.

Oh the sheer beauty of networks…

I could spend days surfing the 777 different projects that the visualcomplexity project has gathered, some of them amaze me because of what they are about, more of them just because they are so beautiful. Some examples, just to get you started

Nike city runs NYC

“Nike+ involves the placement of a sensor underneath the foot bed of your Nike running shoe in order to collect data about where you’ve run, how long it took and where you can improve over time – since each individual run becomes part of a collective historical database. Even though Nike+ website already gives individual users a variety of features to make sense of their personal data, the collective analysis of this growing database is remarkably promising.

The interactive collective YesYesNo developed an installation for Nike’s retail stores to visualize a year’s worth of runs uploaded to the Nike+ website. With custom software, the installation plays back runs throughout three cities: New York, London and Tokyo. The runs showed tens of thousands of peoples’ runs animating the city and bringing it to life. The software visualizes and follows individual runs, as well as showing the collective energy of all the runners, defining the city by the constantly changing paths of the people running in it.”

Visualizing Databases Stanford
“Using the visualization tool Gephi, Elijah Meeks has produced a series of experiments depicting databases in diverse styles. The images show here are mapping the top contributors to the Catalogue of Life and their associated species, references and databases.

As Elijah states: “While it could be argued that all databases can be devolved into graph databases, and as such all databases are graphs and therefore networks in the most pure sense, I think that there’s something more practical at play here: the importance of network visualization for database aesthetics. Summaries and statistics drawn from within the structure of the database are not enough. If there is to be any real grappling with the database as an culturally-embedded construct, then it has to be done in a manner that reveals the data, the model and the population simultaneously.”

Stephanie Posavec Writing without words Kerouac
“Writing Without Words, by Stephanie Posavec is a series of striking visualizations exploring the differences in writing style between authors of various modern classics. The images shown here are a visualization of Part One from the book On the Road by Jack Kerouac. In this piece, entitled Literary Organism, each literary component was divided hierarchically into even smaller parts – Part, Chapters, Paragraphs, Sentences, and ultimately Words, the smallest branch in the diagram. Stephanie also created different colors to distinguish the eleven thematic categories she created for the entirety of On the Road. Some categories include: Social Events & Interaction, Travel, Work & Survival, and Character Sketches, among others.

This is how NOTCOT describes Stephanie’s work:”The maps visually represent the rhythm and structure of Kerouac’s literary space, creating works that are not only gorgeous from the point of view of graphic design, but also exhibit scientific rigor and precision in their formulation: meticulous scouring the surface of the text, highlighting and noting sentence length, prosody and themes, Posavec’s approach to the text is not unlike that of a surveyor. And similarly, the act is near reverential in its approach and the results are stunning graphical displays of the nature of the subject. The literary organism, rhythm textures and sentence drawings are truly gorgeous pieces.”

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